Question 1

What is an FAQ section?

Accepted Answer

With an FAQ section, you can easily answer frequently asked questions about your business, such as “Where are the shipping options?”, “What are the opening hours?”, or “How can I book a service?”

Question 2

Where does shipping come from?

Accepted Answer

Shipping is from Ukraine.

Question 3

Why are FAQs important?

Accepted Answer

FAQ gives website visitors quick answers to frequently asked questions about your company. They also make it easier to navigate the website.

Question 4

How can I place an order?

Accepted Answer

You can place an order by adding the desired items to your shopping cart and following the instructions on the website.

Question 5

How long does the delivery take?

Accepted Answer

Delivery time depends on your location. After completing your order, you will receive an order confirmation with estimated delivery times.

Question 6

Where can I add my FAQ?

Accepted Answer

You can add FAQs to any page on your website or app.

Question 7

How can I track my order?

Accepted Answer

Once shipped, you will receive a confirmation email with a tracking link to track the progress of your delivery.

Question 8

What happens if I have a problem with my order?

Accepted Answer

If you have any problems with your order, you can contact our customer service. Information can be found on our website.

Question 9

How can I pay my order?

Accepted Answer

You can pay for your order using various payment methods, including credit cards as specified on our website.

Question 10

Can I order a product that is not listed on the website?

Accepted Answer

Since our website is still under construction, you can write us an email and provide information about the product you are interested in. If the product meets the delivery conditions to your country, we will be happy to help you.

Question 11

How do I add new questions and answers?

Accepted Answer

To add new FAQ, follow these steps:
1. Manage FAQ in your website administration or in the editor.
2. Add a new question and answer.
3. Assign your FAQ to a category.
4. Save and publish.

You can return and edit your FAQ at any time.

Question 12

Can I add an image, video or GIF to my FAQ?

Accepted Answer

Yes. To add media, follow these steps.
1. Manage FAQ in your website administration or in the editor.
2. Create new FAQs or edit existing ones.
3. Click the video, image, or GIF icon in the reply text field.
4. Add media from your library and save.

Question 13

How do I remove the “Frequently Asked Questions” title?

Accepted Answer

You can edit the title in the Settings FAQ tab in Editor.
To remove the title in your app, open the Website & App” in your owner app and customize it.